FAQ | Sequel eStore

30 DAY
MONEY BACK GUARANTEE

Sequel Naturals offers only the highest quality goods. If you aren’t completely satisified with your purchase, you can return it. See details

	Testimonials
	Just thought you might like to see one of your smallest and biggest fan. My son Hadrian (15 months) holds his cup up to the blender and says "RooM ROOM" for some tasty chocolate Vega (Health Optimizer) blended with strawberries! Thanks for the excellent product! Heidi My daughter tried Vega (Health Optimizer) and her fibromyalgia improved greatly. She stopped taking it for a few weeks and the symptoms returned. She is now taking Vega everyday. ...Please don't stop making this product. I would not know what to do! Victoria B. As a vegan expecting mother I am thankful to Sequel Naturals for introducing Vega to the market. It was the only 100% plant based complete formula I could find. As for the taste, it was so delicious I double-checked all the ingredients; I couldn't believe it was good for me and tasted so good. My husband and I are both hooked on Vega. I love the product and would recommend it to absolutely everyone. Whether you're a top athlete or a pregnant woman, anyone can benefit from Vega. Ilana B.

FAQs

Q: What if the item I ordered is not available?
A: Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will ship the remaining in-stock items in your order. You will only be charged for the items which actually ship to you.

Q: Can I change my order?
A: Please be advised that once an order has been placed it is processed and shipped immediately. For that reason we are unable to make any modifications to the order including cancellations unless contacted immediately.

Q: How do I contact Customer Service?
A: Contact us at eStore@sequelnaturals.com.

Q: What if I don’t like the item I have purchased?
A: The Sequel eStore offers a 30-DAY MONEY-BACK GUARANTEE – Sequel Naturals offers only the highest quality goods. If you are not completely satisfied with your purchase, download, submit and receive a return approval from Sequel Naturals (see information under Returns and Exchanges) then return the item in its original, unused condition (including all original packaging and tags) within 30 (thirty) days for a full refund, less shipping and handling charges.

Q: Are there any Special Offers on Shipping?
A: Yes! You get FREE ground shipping on all orders over $100*. Any order $100 and over receive free ground shipping to anywhere in continental US (for US orders) or within Canada (for Canadian eStore orders)

* Total order must reach $100.00 before all applicable taxes